PlatformSpot
Email Orders In.Clean Orders Out.
Spot by Navion turns freeform order emails into structured, ready-to-review orders in seconds — then enriches, validates, and writes approved orders into your TMS.
The Why
Why Choose
Spot by Navion?
Spot by Navion sits between your inbox and your TMS — turning unstructured order email into structured, validated orders. No new intake process for your customers. No rekeying for your team. Just clean orders, ready to dispatch.
For most bulk carriers, orders still arrive as freeform email — every one a little different:
- Order details buried in prose, PDFs, and attachments
- Missing POs, sites, products, or delivery windows
- Someone has to read, interpret, and rekey each one into the TMS
- Mistakes and delays creep in before dispatch even starts
It's not a people problem. It's an intake problem.
The Dispatch Problem
Dispatch Lives
in the Inbox
For most bulk carriers, orders still arrive as freeform email — every one a little different:
- Order details buried in prose, PDFs, and attachments
- Missing POs, sites, products, or delivery windows
- Someone has to read, interpret, and rekey each one into the TMS
- Mistakes and delays creep in before dispatch even starts
It's not a people problem. It's an intake problem.
The Dispatch Problem
Dispatch Lives
in the InboxFor most bulk carriers, orders still arrive as freeform email — every one a little different:
- Order details buried in prose, PDFs, and attachments
- Missing POs, sites, products, or delivery windows
- Someone has to read, interpret, and rekey each one into the TMS
- Mistakes and delays creep in before dispatch even starts
It's not a people problem. It's an intake problem.
Integration
Built on Your
Existing Systems.
Spot by Navion works with the inboxes and TMS your team already uses. Customers keep ordering by email, dispatch reviews a clean structured order, and approved orders flow into your existing system.
- No rip-and-replace.
- No disruption.
- Just a frictionless layer that makes your existing systems work the way they should.
How It Works
From Inbox to
Order Created
Spot extracts every inbound order automatically. A dispatcher approves the structured order before Spot researches missing details, validates the result, and creates it in your TMS.
Email Order Intake
Inbound order emails are routed and read automatically — freeform text and attachments included.
Intent & Order Extraction
Spot identifies a new order, update, or cancellation and extracts stores, products, quantities, dates, and references.
Dispatcher Approval
A dispatcher checks sourced and confidence-scored fields and approves the structured order before Spot acts.
History-Based Enrichment
After approval, Spot researches your TMS order history to fill missing details, with every finding sourced and scored.
Validation & Blockers
Incomplete or ambiguous orders surface exactly what needs attention — clear validation blockers before an order is created.
TMS Order Creation
Once validation passes, Spot creates the approved order in your TMS and preserves a full, append-only audit trail.
One Pipeline, Fully Auditable
- Extracting
- Awaiting Approval
- Enriching
- Validating
- Order Created
Extraction is automatic. Everything after it waits for a person.
FAQ
Frequently Asked Questions
About Spot by Navion
Stop Operating in
Defense Mode
Every manual step, follow-up, and workaround keeps your team reactive. Navion removes that friction—so your operation runs with less effort, lower labor cost, and more capacity to grow. So you can shift from managing problems to driving the business forward.